π§ Frequently Asked Questions (FAQ)
Access Granted Car Keys β Mobile Auto Locksmith Services
π General Services
Q: What services do you offer?
A: We offer professional, non-damaging access to locked vehicles, car key duplication and reprogramming, and complete solutions for situations where all keys have been lost. Our fully mobile service means we come to your location equipped to handle most car makes and models on the spot.
Q: Do you really come to me?
A: Yes! We are a fully mobile auto locksmith service, available 24/7, and we come to your location β whether you're at home, work, or stranded roadside.
π Response Time & Availability
Q: How quickly can you get to me?
A: We aim to reach most customers within the hour, depending on your location and technician availability.
Q: Are you available 24/7?
A: Yes, our team operates 24 hours a day, 7 days a week, including weekends and holidays.
π Vehicle Lockouts
Q: Can you unlock my car without damaging it?
A: Absolutely. We use specialist tools and techniques to provide non-destructive vehicle entry, meaning no damage to your locks, windows, or doors.
Q: What if I locked my keys in the boot?
A: No problem. Our technicians are trained to handle all types of lockouts, including keys locked in the boot/trunk.
ποΈ Key Duplication & Programming
Q: Can you make a spare key for my car?
A: Yes! We can duplicate and program spare keys or remotes for most makes and models, right at your location.
Q: Do you program transponder keys or keyless entry remotes?
A: Yes, we offer key cloning, transponder programming, and remote fob setup as part of our duplication service.
π«π All Keys Lost
Q: Iβve lost all my car keys. Can you still help?
A: Absolutely. Even if you have no working key, we can cut and program a brand-new one from scratch using specialist diagnostic tools.
Q: Will I need to tow my vehicle to a dealership?
A: Not at all. Our service is fully mobile β we come to you and complete the entire process on-site, saving you time and costly towing or dealership fees.
π Identification & Security
Q: Do I need to prove ownership of the vehicle?
A: Yes. For security reasons, we require valid photo ID and proof of vehicle ownership (logbook, V5C, insurance, or registration document) before performing any key or entry work.
π³ Pricing & Payment
Q: How much does it cost?
A: Pricing varies based on the service required, vehicle make/model, and location. Contact us for a quick quote.
Q: What payment methods do you accept?
A: We accept cash, major debit/credit cards, and bank transfer upon completion of the service.
π οΈ Warranty & Support
Q: Do your keys come with a warranty?
A: Yes. All keys and programming work are covered by a 30-day warranty against defects in materials or workmanship.
Q: What if the key stops working?
A: If it's within the warranty period and the issue is related to our service, weβll inspect and resolve it free of charge.
π Booking & Cancellations
Q: Can I book online?
A: Yes, you can easily book online through our website or contact us directly by phone. All bookings are subject to confirmation.
Q: Is there a cancellation fee?
A: A cancellation fee may apply if you cancel within 1 hour of your confirmed appointment or if we attend and are unable to carry out the work due to lack of ID or proof of ownership.
π Vehicle Compatibility
Q: Do you work on all car makes and models?
A: We cover most major car brands, but some models may have limited compatibility. Provide your make, model, year, and registration during booking so we can confirm before dispatching a technician.
π Still have questions?
Feel free to call us anytime β weβre available 24/7 to answer your queries and get you the help you need.